How do I open Settings?
In the sidebar, select Settings (the gear button next to your name), and then select Settings. Settings opens over the page you’re on, so you don’t lose your place. To close it, select Close. For other ways to open it, see Account settings.Which pages are admin-only?
In the Settings menu, Compliance and Reply notes carry an Admin label. Some other pages also hold admin-only parts, such as the Teams tenant card on Channels and the Admin section on the Salesforce page. For more, see Permissions.You
Parker
Knowledge & rules
Connections
Salesforce, Email, and Calendar aren’t in the Settings menu. Open them from their rows on the Connections page:
- Salesforce: your connection, How Parker works in Salesforce (including Agent mode), and, for admins, Admin. See Connect Salesforce.
- Email: select the Microsoft 365 row. Connect Outlook or Gmail. See Connect your mailbox.
- Calendar: on Browse, select the Google Calendar row. Connect a calendar and set scheduling defaults. See Calendar and meetings.
Workspace
Classifications doesn’t appear in the Settings menu while your workspace has no classifications. See Classifications.
Related
Permissions
How to tell what’s admin-only.
Account settings
Change your own account, notifications, and appearance.
Admin quickstart
Set up your workspace in the right order.
Troubleshooting
Fix common problems.