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Admins only. Only workspace admins can change these settings. If you’re not an admin, you can still see them, but you can’t edit them.
Settings > Agent > Proactive controls what Parker may start on its own. Everything here is on for new agents.

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What does each switch do?

Without being asked group with Message people first, Scheduled work, and Deep analysis switches, all turned on.

The Without being asked group

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Turn a switch on or off

1

Open the Proactive tab

Go to Settings > Agent, then select Proactive.
2

Flip the switch

In the Without being asked group, turn Message people first, Scheduled work, or Deep analysis on or off.

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When would I turn these off?

  • Scheduled work: during a Salesforce migration or an incident, to pause every routine and automation at once without deleting anything.
  • Message people first: if your team finds the nudges noisy.
  • Deep analysis: if you want reports kept short across the workspace.

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Troubleshooting

Check whether Scheduled work is off. Turn it back on.

Routines

Scheduled prompts with results by email.

Automations

Work that runs when something happens.

Automations admin

Monitor automations across the workspace.

Reports and documents

Quick and deep reports in chat.
Last modified on October 12, 2026