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Admins only. Only workspace admins can change these settings. If you’re not an admin, you can still see them, but you can’t edit them.
Settings > Agent > Autonomy sets how far Parker can act without a person checking first. Every reply is labelled Draft or Auto-sent.

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Which send mode should I pick?

Start on Review. Read a few weeks of drafts before you consider an auto mode.

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Change the send mode

1

Open the Autonomy tab

Go to Settings > Agent, then select Autonomy.
2

Pick a mode

In the Send mode group, on the Sends row, select Review, Auto when confident, or Auto all.
3

Optional: set the threshold

With Auto when confident, a Send threshold row appears. Choose Permissive, Balanced, or Cautious. The text under it shows the confidence level, for example “at least 85% confident” for Balanced. It applies once confidence scoring ships.
To go back to the defaults, select Reset to defaults.
Send mode group showing the Sends row, the Send threshold row set to Balanced, and the Auto-send is paused notice.

The Send mode group with Auto when confident selected

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Add sender details

The Sender identity group holds the legal sender details in outbound email footers. They’re needed only for sending. Until they’re complete, the group shows Incomplete, and Auto-send is paused: Parker drafts every reply for review. Fill in:
  • Authorized sender name, for example “Northwind Sales”.
  • Legal entity, for example “Northwind Supply LLC”.
  • Fallback contact email: emails show the sender’s own connected mailbox. This address is used only when a send has none behind it, such as automated replies.
  • Postal address.
  • Disclaimer (optional): added to the footer of every outbound commercial email, below the unsubscribe line.
Under the fields, the page lists anything still missing.
Sender identity group marked Incomplete, with Authorized sender name, Legal entity, Fallback contact email, Postal address, and Disclaimer fields.

The Sender identity group

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Check it worked

The Sends row shows your chosen mode, and the text under it describes what happens. If Auto-send is paused still shows, complete the fields it names.

Review drafts and runs

Where drafts wait for review.

Set house rules

Rules every reply is checked against.

Compliance

Regulations and workspace safety checks.

How Parker acts

When Parker asks before it acts.
Last modified on October 12, 2026