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Beta. This feature is being rolled out gradually, so it may not be turned on for your workspace yet, and details may change. To request access, ask your Parker admin or contact support.
You can talk to Parker outside the web app, from your phone’s messaging apps or from Microsoft Teams. Each of these is called a channel. As Settings > Channels puts it, Parker works there “with the same knowledge, memories and rules.”

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Which channels can I use?

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What’s the same as the web app?

Parker keeps the same workspace permissions and approval flow it uses everywhere else. In Teams, it follows your workspace rules and asks for approval when an action needs it. Go to Settings > Channels. Use the Link your phone card for Messages or WhatsApp. See each channel’s page for the steps.
Link your phone card with Messages and WhatsApp tabs, your organisation's Parker number, a mobile number field, and a Link Messages button.

The Link your phone card in Settings > Channels.

Messages (iMessage, RCS, and SMS)

Text Parker from your phone’s messaging app.

WhatsApp

Message Parker on WhatsApp.

Microsoft Teams

Chat with Parker in Teams.

Channels (admin)

How admins turn on channels for the workspace.
Last modified on October 12, 2026