> ## Documentation Index
> Fetch the complete documentation index at: https://support.parker.work/llms.txt
> Use this file to discover all available pages before exploring further.

# Permissions

> See which parts of Parker are marked for admins, how roles are changed, and how your own Salesforce permissions limit what Parker can see and change.

Every person in a Parker workspace is either an **admin** or a **member**. Admins set workspace-wide policy.

Parker doesn't have an in-app screen for managing people. To add someone, remove someone, or change a role, contact Parker support. See [Members](/admin/members).

## Which parts of Parker are admin-only?

Parker labels admin-only areas in the app:

| Where | What you see |
| - | - |
| **Settings** menu | **Compliance** and **Reply notes** carry an **Admin** label. |
| **Settings** > **Channels** | The **Teams tenant** card is marked **Admin**. Admins connect the workspace's Microsoft 365 tenant there. |
| **Settings** > **Connections** > **Salesforce** | Admins see an **Admin** section with workspace-wide controls, such as **Org-wide test mode**. |
| **Automations** | Admins see an **Admin** button. It opens **Automations admin**, which lists every automation in the workspace and sets what automations may do. |

Pages in this guide that cover admin-only settings start with an **Admins only** note.

For what each Settings page contains, see the [Settings reference](/reference/settings).

## Can Parker see Salesforce records I can't?

No. Parker works as the person who's asking, under that person's own Salesforce permissions. Your Salesforce profiles, field-level security, and sharing rules still apply. So two people asking the same question can get different answers.

Being a Parker admin doesn't widen anyone's Salesforce access. To change what someone can see, a Salesforce admin changes their permissions in Salesforce.

Each person also has their own **Agent mode** on the **Salesforce** page. In **Live**, changes are written to Salesforce as you. In **Test**, they're only simulated. See [Connect Salesforce](/admin/connect-salesforce#test-and-live-mode).

> [!WARNING]
>
> **Check before Parker changes Salesforce.**
>
> * **Creating** a record shows a card with **Confirm** and **Reject**. Nothing is written until you select **Confirm**.
> * **Updating** an existing record has no card. If you've told Parker exactly what to change, it makes the change straight away in **Live** mode.
>
> See [How Parker acts on your behalf](/get-started/how-parker-acts).

## Related

> **[Members](/admin/members)**
>
> How people join and how roles are changed.

> **[Settings reference](/reference/settings)**
>
> Every Settings page in one place.

> **[Connect Salesforce](/admin/connect-salesforce)**
>
> Your Salesforce login, Agent mode, and admin controls.

> **[Monitor automations](/admin/automations-overview)**
>
> See every automation in the workspace.


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