> ## Documentation Index > Fetch the complete documentation index at: https://support.parker.work/llms.txt > Use this file to discover all available pages before exploring further. # Glossary > Look up the terms Parker uses, from automations and routines to sources, rules, and reply notes, with a link to the page that covers each one. The words Parker uses, in alphabetical order. This guide uses one term for each idea, so a word here means the same thing everywhere. ### Admin A workspace admin. Admins set workspace-wide policy. Admin-only areas carry an **Admin** label, such as **Compliance** in Settings. See [Permissions](/reference/permissions). ### Automation A job Parker runs on your inbox. It reads new mail, decides which emails match, and drafts replies or tells you about them. You decide what is sent. See [Automations](/automate/automations). ### Autonomy How far Parker can act without a person checking first. The **Send mode** is **Review**, **Auto when confident**, or **Auto all**. See [Autonomy](/admin/autonomy). ### Branding Your workspace's brand kit: logos, colors, chart palette, typography, and footer. Parker uses it for everything it generates. See [Branding](/admin/branding). ### Channel A way to talk to Parker outside the web app: Messages, WhatsApp, or Microsoft Teams Beta. See [Parker on your phone](/mobile/overview). ### Chat A conversation with Parker. You ask in your own words and Parker answers from your data. See [Chat overview](/chat/overview). ### Classification A standing set of AI labels over your Salesforce records, such as a category for each case. You start one by asking Parker in chat. See [Classifications](/admin/classifications). ### Compliance The regulations your business answers to, and the checks Parker runs so its work follows them. See [Compliance](/admin/compliance). ### Confirm The button on the card Parker shows before it creates a Salesforce record. Nothing is written until you select **Confirm**. Select **Reject** to cancel. Updates to an existing record have no card. See [How Parker acts on your behalf](/get-started/how-parker-acts). ### Connection A system Parker reads from or works in, such as Salesforce, your mailbox, your calendar, or an app like Notion. See [Connections and apps](/admin/connections-and-apps). ### Coverage The part of **Compliance** that shows which agents each regulation governs. See [Compliance](/admin/compliance). ### Deep analysis Longer, multi-step report runs. Admins can turn it off under **Proactive**. See [Proactive](/admin/proactive). ### Files Files you attached in chat and exports Parker made for you, kept in one place Beta. See [Files](/library/files). ### House rules Rules written in plain language for your workspace. They sit alongside rules that came from a regulation. See [Rules](/admin/rules). ### Knowledge Documents, spreadsheets, and websites that Parker can search in every conversation. See [Knowledge](/admin/knowledge). ### Location index Parker's own index of where your Salesforce records are, so location questions answer in a second or two. It builds itself and never shows records your Salesforce login can't read. See [How Parker finds locations](/maps/how-locations-work). ### Location reading Parker's decision about what an ambiguous location field means for one record, such as whether a **Location** field is where a lead is or a location they want. Admins preview readings before turning them on. See [Location readings](/admin/location-readings). ### Member A person in the workspace who isn't an admin. See [Members](/admin/members). ### Memory Lessons and preferences Parker remembers from your chats, for **Just me** or your **Team**. Review, edit, or remove them in **Settings** > **Memories**. See [How memory works](/chat/memory-and-private-chats). ### Oversight How strictly Parker's work is checked, and who reviews it. See [Oversight](/admin/oversight). ### Page A report, dashboard, or plan Parker built for you. You can refresh it with live data, keep it updated, or share it. See [Pages](/library/pages). ### Parker An AI sales assistant that works on top of your Salesforce and your mailbox. You ask in plain language, and Parker answers from your live data. See [What is Parker?](/introduction). ### Proactive What Parker may start without being asked: **Message people first**, **Scheduled work**, and **Deep analysis**. See [Proactive](/admin/proactive). ### Reply notes Notes under a reply, in **Notes on this reply**, that flag Salesforce data as possibly out of date, such as a **Stale** record Beta. Admins set the thresholds in **Settings** > **Reply notes**. See [Oversight](/admin/oversight#reply-notes). ### Routine A saved prompt with a schedule. Each time it runs, Parker answers the prompt and delivers the result by email or in Parker. See [Routines](/automate/routines). ### Rules Everything Parker must follow, sorted most important first. See [Rules](/admin/rules). ### Sign-off How replies Parker drafts for you end. Set it in the **Sign-off** card in **Settings** > **Writing style**. See [Writing style](/email/writing-style). ### Sources What an answer came from. Select **Sources** in the chat header to see everything Parker cited in the chat. See [Chat overview](/chat/overview). ### Verified A badge at the top of **Sources** that shows Parker's figures were checked against their sources. See [Chat overview](/chat/overview). ### Work panel A panel that opens a source, record, table, chart, or design beside your chat Beta. See [Work panel](/chat/work-panel). ### Workspace Your company's space in Parker. Knowledge sources and workspace-wide settings are shared by everyone in it. See [Members](/admin/members). ### Writing style How Parker writes when it writes as you, learned from your sent mail. See [Writing style](/email/writing-style). This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.