> ## Documentation Index
> Fetch the complete documentation index at: https://support.parker.work/llms.txt
> Use this file to discover all available pages before exploring further.

# How memory works

> Learn what Parker remembers about you and your work, and how to add, edit, mute, or remove memories in Settings.

Parker remembers lessons and preferences from your chats, so you don't have to repeat yourself. You can see everything it has learned, change it, or remove it.

## What does Parker remember?

Parker remembers lessons and preferences, such as how you like figures presented or which details to include. Each memory is either for **Just me** or shared with your **Team**.

You can teach Parker in these ways:

* **In a chat.** Say "Remember that…", or select **Save a memory** under one of Parker's answers.
* **In Settings.** Go to **Settings** > **Memories** and select **Add memory**.

Parker can also learn on its own from your work. Those memories are labelled **Learned from your work, unverified**.

## Add a memory

<Steps>
  <Step title="Open Memories">
    Go to **Settings** > **Memories**. See [Account settings](/account/settings) for how to open Settings.
  </Step>

  <Step title="Select Add memory">
    Type what Parker should learn. Under **Who learns this?**, choose **Just me** or **Team**.

    <Frame caption="Add a memory by hand.">
      <img src="https://mintcdn.com/fieldko/egyjz5xrJeaOjfMu/images/chat/memory-add-memory.png?fit=max&auto=format&n=egyjz5xrJeaOjfMu&q=85&s=ee142a597a3b3f6870e3cfa808a3b38f" alt="Add a memory dialog with a text box, a Who learns this? choice of Just me or Team, and Cancel and Add memory buttons." width="968" height="556" data-path="images/chat/memory-add-memory.png" />
    </Frame>
  </Step>

  <Step title="Save it">
    Select **Add memory**.
  </Step>
</Steps>

## Review, edit, and remove memories

**Settings** > **Memories** starts with a status line, such as **Parker is using 5 memories. Nothing needs your attention.**

* **To review** lists memories waiting for your decision.
* **In use** lists the memories Parker uses now. Use **Search memories**, or filter by **All**, **Shared with team**, **Just me**, **Muted**, or **Archived**.
* Each memory shows who it's for and how often it's been used, such as **Only you · used 1 time**.

To change a memory, open its **Memory actions** (**…**) menu and select **Edit**, **Pin**, **Share with team**, **Mute**, or **Delete**.

### Check it worked

The status line at the top of **Memories** shows how many memories Parker is using. A memory you edited shows your new wording.

## See what Parker knows about you <Badge>Beta</Badge>

Further down **Settings** > **Memories**, **What Parker knows about you** lists the memories about you across every agent. Only you can see them. Each item shows where it came from, such as **Saved in a chat** or **Learned from your work, unverified**.

<Frame caption="What Parker knows about you.">
  <img src="https://mintcdn.com/fieldko/egyjz5xrJeaOjfMu/images/chat/memory-what-parker-knows.png?fit=max&auto=format&n=egyjz5xrJeaOjfMu&q=85&s=cd26dc65345eaa686ddcdcbe703c6f66" alt="What Parker knows about you section, with a memory under Accounts marked Saved in a chat, and its actions menu." width="2050" height="430" data-path="images/chat/memory-what-parker-knows.png" />
</Frame>

From each item's menu you can select **Edit**, **Mute**, **History**, or **Forget**.

This section also shows what Parker learned about your writing style. To change that, go to **Settings** > **Writing style**. See [Writing style](/email/writing-style).

<Tip>
  If Parker must always do something, make it a [rule](/admin/rules) instead of a memory.
</Tip>

## Example prompts

<Prompt description="Save a preference">Remember that I always want the account owner and last activity date in lead summaries.</Prompt>

<Prompt description="Teach Parker a fact about your team">Remember that our fiscal year starts on 1 July.</Prompt>

## Troubleshooting

<AccordionGroup>
  <Accordion title="Parker keeps doing something I corrected">
    Go to **Settings** > **Memories** and check the **To review** tab. If an older memory says the opposite, edit or delete it.
  </Accordion>
</AccordionGroup>

## Related

<CardGroup cols={2}>
  <Card title="Chat overview" href="/chat/overview" icon="message-square">
    How the chat screen works.
  </Card>

  <Card title="Sharing and history" href="/chat/sharing-and-history" icon="history">
    Find and manage your chats.
  </Card>

  <Card title="Writing style" href="/email/writing-style" icon="pen-line">
    Teach Parker how you write email.
  </Card>

  <Card title="Rules" href="/admin/rules" icon="scroll-text">
    House rules your admin sets.
  </Card>
</CardGroup>


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